ISLAMABAD: US Consulate General in Islamabad and Karachi will start a new appointment and document delivery service for the non-immigrant visa unit from August 24, 2014.
According to the official press release of US Embassy Islamabad, This new system, which is being implemented in phases at U.S. Embassies and Consulates worldwide, is designed to be more comprehensive and user-friendly. It replaces the current appointment system of scheduling at Amex and Speedex locations in Pakistan, though these contractors will also be involved in the new system.
In addition to the new online system, there will be a new call centre with more hours for applicants to obtain information by phone, as well as by email. There is no charge for the call other than normal charges for a call within Pakistan.
Starting August 24, 2014, applicants can book a new appointment online. Beginning August 25, 2014, Call Centre representatives will be available. Information on the call centre hours and number will be released on the website